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connect helps local authorities deliver family information - online

Established since 2004, connect is web based software for publishing and managing family information over the internet. Currently used by several local authorities in the UK, connect helps meet legislation from central government, reduces administration time and allows local people to self-serve information on the web.

We have two version available and connect.light - for more information on connect.light take a look here

Through connect, FIS's can make information available about Services, Positive Activities and Events; and also precisely target specific groups - such as Families with Disabled Children, Parents and Carers and Young People - with dedicated web sites and portals. is packed with functionality designed to reduce the time spent maintaining an up to date, powerful FSD, including:

  • Ability for organisations to self-administer their provider information and add their own events / activities.
  • System generated alerts to organisations reminding them that their information requires regular review - helping to maintain the integrity of FSD data.
  • Import and export Family and Early Years data to and from external sources - comes compliant with ECD systems from both Capita and Tribal.
  • Ideal for individual FIS's or where local authorities want to share resource and budget through FIS partnerships - helping to serve a larger geographical area.

September 2012 saw the launch of the latest version of which included a number of new features for both administrators and web site users:

  • Map based searching - users can now draw a shape around the area in which they wish to search for organisations and / or events. User feedback on this new feature has been extremely positive - a new way to search the local area.
  • Enhanced Keyword searching - accuracy of the directory has been improved and keyword mapping is now available - allowing similar terms to be linked and provide consistent results.
  • Mobile Ready - with around 14% (and increasing) of all visits to web sites now made using mobile devices, focus.connect includes a 'mobile ready interface' for displaying the directory on smartphones and tablets.
  • Information Sharing - our new database structure means it's easier than ever to feed partial data sets to specific web sites - ideal for creating bespoke portals for target audiences.

See in action at the following web sites:

1Big Database -

 - one of the leading online resources for families, parents and carers in the West of England.
 - over 5000 service providers listed and thousands of events and activities listed every month.
 - almost 5000 unique visitors sessions every day.
 - feeds data to six external portals including dedicated channels for Young People and Families with Disabled Children.
 - noted in 2010 as 'best practice' by the then Department of Schools, Children and Families.

"We have been working with Focus for many years now and the team always provide us with a creative, responsive and incredibly competent service. The Focus team are flexible, informed and a pleasure to work with."
Jackie Fielder, Family Information Service Manager, Bath and North East Somerset Council

Well Aware -

- funded by the NHS on behalf of a Bristol based voluntary organisation with a focus on care and mental health organisations.
- over 4000 organisations listed.
- 16000 unique visitors per month - providing information to over 200,000 people a year.
- dedicated portal focusing on mens health.


If you'd like to know more about connect please get in touch!

By phone: 0117 9498008
By email:
Or send us your enquiry by clicking the button below and completing our online form:



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