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articles tagged with: online-tool


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Sneak preview just for you!

Sneak preview just for you!

We can't contain our excitement, we simply have to share with you what's bubbling away in the studio!

Improvements are being made to our current online park finder "Go Places To Play" - a website that forms a part of Bristol City Council's campaign to encourage children to play outdoors.

We don't want to give the game away but here are a few snippets of what to expect.

Mobile friendly - We've added more functionality that is based on your current location i.e. your closest park is. It is also a mobile first build; usually mobile sites are designed as a result of a desktop design that is scaled down. Not this site. We've started with the mobile design and scaled up! The build is responsive; meaning you get an optimised view on desktop, tablet and mobile.

User friendly - Much easier to navigate the site. You're guided through it and it is clear to see all it can do and how it can benefit you.

Age appeal - Adults often view the site with their children in mind. The site is much less childlike and now appeals to a wider age range so that it is great for parents to navigate, but still has a family, child-related feel.

Search to suit you - We want people to be able to find personalised information based on where they are and what they like to do rather than just general information.

We've put some serious effort in to not only making the site look good but in making it a useful tool that you feel you can go to and rely on. It's not yet a finished product but we can't wait until it is and you'll be the first to know about it!

If you would like to see the online park finder as it is now, please go to http://goplacestoplay.org.uk/




Findability Bristol goes Mobile!

Findability Bristol goes Mobile!

Another go-live during our busy Summer was the dedicated Mobile site for Findability Bristol, an online directory for disabled children and their families.

Since the main site went live back in March 2012, we're been monitoring the Analytics, and seen a month-on-month increase in visits from Mobile devices. The figures spoke for themselves - a 481% increase in Mobile visitors in May this year compared to May 2012 - and it was only increasing. This, along with a need by the Family Information Services team at Bristol City Council to make information available and accessible to as many families as they can, made the case for developing a dedicated Mobile site a compelling one.

Key figures:

  • The number of visits made using a mobile device had almost tripled compared to the first 6 months of launch.
  • A 21% drop in pages-per-visit suggests people have grown to expect websites to be mobile compatible - and are losing patience with those that aren't.
  • The average visit duration when accessing via a mobile device had dropped to less than a minute.
  • Almost a 10% increase in new visits being made using a mobile device.
  • 14.36% rise in bounce rate suggests users are getting increasingly deterred as soon as they see the site is incompatible with mobile.

So, we set about developing an easy-to-use site that kept the fundamental features of the desktop version, plus a couple of extras to make full use of the mobile environment - for example, smart phone users who have geolocation enabled, this plots your location and the nearest organisations to you from your search!

Key features:

  • The mobile home page features clear navigation to key area, plus keyword and location search of organisations and events.
  • Search results are displayed along with a Google Map - this links through to view full Google Map and associated functionality - including "show me directions from my current location".
  • The events calendar provides users with a menu offering 'view events for current week' - organised by today, tomorrow, remaining days of that week.
  • Clicking a specific event takes the user through to an individual page for that event, including a Google Map.
  • It's also easy to make contact, provide feedback, and visit the related Facebook (mobile) page.

It's only been a couple of weeks since go live, so we'll be keen to view the analytics in due course and report back on the difference having the dedicated Mobile site has made. We hope this will be more returning visitors, who spend the right amount of time on the right pages, finding what they need quickly and easily.

We'll report back later in the year!

Visit the Desktop site, or the Mobile site (using your mobile for the best experience!)

If you'd like to know more about dedicated Mobile sites, please get in touch.

Annette Ryske
Annette

Created on Tuesday August 06 2013 12:07 PM


Tags: accessibility bristol young-people online-tool iphone disability children mobilewebsite


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Puzzled Out!

Puzzled Out!

Puzzled Out, a tool for surveying young people about their experiences with mental health services is now up and running.

The site's main aim is to give young people an accessible platform to share their opinions about the services they have received and to feed back on what they would like to see changed. It's a first for us and will hopefully play a pivotal role in the way that mental health services are delivered to young people, by asking them what they need. We worked hard with CERNIS to ensure that these young people were involved at every stage of the design process and to make sure that the site was as easy to use as possible, whether you're 8 or 80!

Part of the challenge involved the building of a bespoke surveying tool, that would not only look attractive to those using it, but also deliver measurable results and reporting that could be segmented and interpreted by CERNIS. It's a fantastic tool that we're really proud of, and it looks pretty good too!
 

Created on Wednesday March 09 2011 04:50 PM


Tags: web-development new-web-site youth young-people online-tool


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To Facebook or not to Facebook!?

To Facebook or not to Facebook!?

Yesterday I attended a training and consultation workshop on Social Software and Promoting Participation with Young People, hosted by Katie Bacon (what a great name!).
 
We went along with CERNIS our new partners (see previous blog ) to find out more about how social media platforms such as Facebook can be used safely, in particular for sensitive projects such as ours which is in relation to child and adolescent mental health services (CAMHS).
 
Primarily we were looking to understand what measures can be put in place with regards to managing the posts and comments yet still facilitating an environment where young people can participate freely.
 
The session was great, very informative, interesting and interactive.  We looked at how youth workers can manage their own social networking site (SNS) and the advice that can be given to young people. We discussed the implications of creating an online community and how you can facilitate a balance between functions that enhance the content but also functions that protect the members from harassment.
 
We’re looking to use a virtual platform to support the workshops with young people that are being carried out by CERNIS across the country – where information and feedback can be shared and participants can monitor the progress of the project and see feedback from other sessions. We’ve decided to use a blog called More Thoughts as the main platform but were also considering a Facebook profile page to help to communicate with the young people when new content is posted (as an alternative to email) and to generate interest. All of the tools seem to be available for controlling who see’s, edits and moderates the content on the page, however the one big stumbling block that we could not see a way around was the inability to be able to hide the friends list from the profile.
 
However, even though on this occasion we have decided not to use Facebook in particular, lots of other ideas and suggestions were made on how to generate interest and bring our blog to life with free tools that are available online. We’re going to include a video introduction to welcome people along, we will also look to include videos from the sessions (creatively preventing anyone from being identifiable), use Google maps with points to show where Anna and co are holding their workshops as well as photos and progress so far, and other little features such as a Wordle to make the content more interesting.
 
There’s a lot to do as the first workshop begins in Norfolk on Tuesday!

Created on Friday August 06 2010 08:45 AM


Tags: blog google youth young-people online-tool cernis facebook social-media


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New partnership and project win

We are very excited to announce that we have joined forces with CERNIS Ltd an independent London based company specialising in the development and improvement of children’s services and we have gone and won our first tender!

We will be working together to develop a new online tool to assist with evidencing the impact of young people’s participation on the mental health services that they receive.

The direct engagement of young people has been central to policy in recent years as a means of informing commissioners and service providers. This has been influential in delivering improvements to practice and lasting outcomes. This programme will build on previous work in this area, but by introducing a web based platform, far more young people will be able to become involved.

Workshops with groups of young people will be taking place across the country to gain their feedback on the look, feel, features and functionality of the tool and how it should be used. The application is scheduled to be launched in early 2011.

We’ll keep you posted on progress!

Created on Tuesday July 13 2010 04:17 PM


Tags: participation young-people online-tool cernis


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